{"store":{"baseInfo":{"podcastTitle":"The Multichannel Success Podcast - from Prospero & The Multichannel Expert","slug":"multichannelsuccess","podcastDescription":"How to be successful in Multichannel & eCommerce - practical suggestions and advice from seasoned industry experts.\n\nWe have many years of experience and we share our knowledge and discuss important multichannel issues with guests.\nWe hope you find it interesting.\n\nTalk to us - www.prosperocommerce.com/connect\n\n\n\nWe had some great feedback from you for our first season released earlier this year, so have decided to come back for a second season. As before, we’ve tried to give you a mix of strategic guidance and real-world practical advice that will help you drive your multichannel success. In addition, we are delighted to welcome a new sponsor BetterCommerce.\n\nSeason 2 is packed with more helpful advice and help for your Multichannel journey and contains 6 episodes and more guest speakers","podcastLogo":"https://deow9bq0xqvbj.cloudfront.net/image-logo/16740221/Multichannel_Success_Podcast_-_Season_3_Generic_sut2f7.jpg","podcastShareLogo":"https://d2bwo9zemjwxh5.cloudfront.net/image-logo/16740221/Multichannel_Success_Podcast_-_Season_3_Generic_sut2f7_1200x628.jpg?s=6b2a40a03cc2641c39e7476b5f3ecbb1&e=jpg","podcastUrl":"https://multichannelsuccess.podbean.com","podcastCanSearched":true,"feedUrl":"https://feed.podbean.com/multichannelsuccess/feed.xml","theme":"elegant","podcastDeepLink":"https://www.podbean.com/pu/pbblog-t3upb-ff6f7d","removePodbeanBranding":"no","brandingLogo":null,"timeZone":{"timeZoneId":30,"gmtAdjustment":"GMT+00:00","useDaylightTime":1,"value":0,"text":"(GMT+00:00) Greenwich Mean Time : Dublin, Edinburgh, Lisbon, London","daylightStartTime":"Last Sunday of March +1 Hours","daylightEndTime":"Last Sunday Of October +1 Hours","timezone":"Europe/London"},"podcastDownloads":null,"totalEpisodes":21,"showComments":true,"iOSAppDownloadLink":null,"customizeCssUrl":null,"androidAppDownloadLink":null,"showPostShare":true,"showLike":true,"author":"David Worby, Mark Pinkerton and David Kohn","engagementStatsBaseUrl":null,"shareEmbedLink":"https://admin5.podbean.com/embed.html?id=pbblog-t3upb-ff6f7d-playlist","language":"en","sensitivitySessionExpireTime":3600,"podcastApps":[{"name":"Apple Podcasts","link":"https://podcasts.apple.com/us/podcast/multichannel-success/id1705242824","image":"https://d8g345wuhgd7e.cloudfront.net/site/images/admin5/apple-podcast.png","title":null},{"name":"Podbean App","link":"https://r4j68.app.goo.gl/?link=https%3A%2F%2Fmultichannelsuccess.podbean.com%3Faction%3DopenPodcast%26podcastId%3Dpbblog16740221%26podcastIdTag%3Dt3upb&dfl=https%3A%2F%2Fmultichannelsuccess.podbean.com&utm_campaign=pb_web&utm_source=podbean_web&utm_medium=dlink&imv=670&amv=530&isi=973361050&ibi=com.podbean.app.podcast&ipbi=com.podbean.app.podcast&apn=com.podbean.app.podcast","image":"https://d8g345wuhgd7e.cloudfront.net/site/images/admin5/podbean-app.png","title":null},{"name":"Spotify","link":"https://open.spotify.com/show/4C75hznyv5ory4COur00bZ","image":"https://d8g345wuhgd7e.cloudfront.net/site/images/admin5/spotify.png","title":null},{"name":"Amazon Music","link":"https://music.amazon.com/podcasts/2f1d9ac1-4013-45ea-a197-a7d5bc890e9c","image":"https://d8g345wuhgd7e.cloudfront.net/site/images/admin5/AmazonMusic.png","title":null},{"name":"PlayerFM","link":"https://player.fm/series/3556349","image":"https://d8g345wuhgd7e.cloudfront.net/site/images/admin5/PlayerFM.png","title":null},{"name":"Podchaser","link":"https://www.podchaser.com/podcasts/multichannel-success-5480070","image":"https://d8g345wuhgd7e.cloudfront.net/site/images/admin5/Podchaser.webp","title":null}],"components":{"base":[{"id":"MainStyle","val":"light"},{"id":"Font","val":"Avenir"},{"id":"SecondaryFont","val":"Avenir"},{"id":"PlayerColor","val":"#8fc31f"},{"id":"PlayerStyle","val":"player1"},{"id":"PlayerWave","val":"show"},{"id":"Favicon","val":null},{"id":"CookiesNotice","val":"hide"},{"id":"CookiesNoticeContent","val":"

Cookies Notice

This website uses cookies to improve your experience while you navigate through the website. By using our website you agree to our use of cookies.

"}],"home-header":[{"id":"HomeHeaderTextColor","val":"#000000"},{"id":"HomeHeaderBackgroundColor","val":"#ffffff"}],"page-header":[{"id":"PageHeaderTextColor","val":"#ffffff"},{"id":"PageHeaderBackgroundColor","val":"#868686"}],"episode-list":[{"id":"EpisodeListType","val":"grid"},{"id":"EpisodesPerPage","val":10},{"id":"EpisodeStats","val":"show"}],"navigation":[{"id":"NavigationFontColor","val":"#000000"},{"id":"NavigationBackgroundColor","val":"#e9e9e9"},{"id":"NavigationSearch","val":"show"},{"id":"NavigationLinks","val":[{"id":"Home","type":"Link","value":"/","text":"Home","subitems":[]},{"id":"Subscribe","type":"Link","value":"https://www.podbean.com/site/podcatcher/index/blog/OkVvP5ua6uz2","text":"Subscribe","subitems":[]},{"id":"Profile","type":"Link","value":"https://www.podbean.com/user-JgV2MgT2gI3G","text":"Profile","subitems":[]}]}],"footer":[{"id":"FooterType","val":"Footer2"},{"id":"FooterFontColor","val":"#ffffff"},{"id":"FooterBackgroundColor","val":"#000000"},{"id":"FooterCopyright","val":"Copyright 2023 All rights reserved."},{"id":"SocialMediaLinks","val":{"facebook_username":"","twitter_username":"","instagram_username":"","youtube_username":"","linkedin_username":""}}],"customize-container1":[],"customize-container2":[{"id":"ComponentImageText-1","val":{"ComponentFontColor":"#000000","ComponentBackgroundColor":"#f2f2f2","ComponentImage":"https://mcdn.podbean.com/mf/web/pwj6v9/owl-1-desktop_small79447ba0-3efd-ee38-2e54-32ebd3f394d7.png","ComponentContent":"

Multichannel Success

We believe in a holistic view of eCommerce and how to build your online business. We work with retailers and brands to help them make smarter decisions about digital.

This podcast attempts to share our knowledge about eCommerce with the retailer and brand communities. We are independent of any software vendors.

www.prosperocommerce.com

"}}]},"allLinks":[],"mainStylesDefaultSettings":null,"defaultCustomizeComponents":null,"scripts":[],"metas":null,"appConfig":{"package":"com.podbean.app.podcast","app_store_id":973361050,"app_name":"Podbean","scheme":"podbean"},"customizeCss":null,"canEditCss":null,"enableJsCodeInCustomizeContent":false,"enabledIframeCodeInCustomizeContent":true,"sectionMaxCount":10,"enableEditorLink":true,"enableEditCookiesNotice":true,"siteRedirectToFeed":false,"podcatcherRssUrl":null,"showFeed":true,"showTopBar":true,"enableWebSiteLike":null},"backToListUrl":"/","tinymceLoaded":false,"listEpisodes":[],"userLikedEpisodes":[],"topBarIframeLoaded":false,"listTotalCount":0,"listTotalPage":0,"listPage":0,"listType":"all","listValue":"","listName":"","pageLoading":false,"apiBaseUrl":"https://multichannelsuccess.podbean.com","apiCommonParams":{"t":"663fedf7","clientSignature":"276528645e8bb80618880422c53fb093","u":null,"customizing":null},"apiCommonHeaders":{},"comments":[],"commentsTotalCount":0,"commentsTotalPage":0,"commentsPage":1,"commentEpisodeId":"pb21424736-2aa26","episode":{"id":"pb21424736","idTag":"2aa26","title":"Season 1 Episode 1 - Customer Retention","logo":"https://deow9bq0xqvbj.cloudfront.net/ep-logo/pbblog16740221/The_Multichannel_Success_Podcast_-_LRG_SQ_Static_Image_824yhy_300x300.png","shareLogo":"https://d2bwo9zemjwxh5.cloudfront.net/ep-logo/pbblog16740221/The_Multichannel_Success_Podcast_-_LRG_SQ_Static_Image_824yhy_1200x628.jpg?s=62d03d87e40a3489c611f2484e8633a5&e=png","largeLogo":"https://deow9bq0xqvbj.cloudfront.net/ep-logo/pbblog16740221/The_Multichannel_Success_Podcast_-_LRG_SQ_Static_Image_824yhy.png","previewContent":null,"content":"

In this episode of Multichannel Success, we discuss Customer Retention - we share our experience combining strategic approaches to digital with practical day-to-day execution.

We are David Worby and Mark Pinkerton from Prospero and David Kohn of The Multichannel Expert.

https://www.prosperocommerce.com/who

https://themultichannelexpert.co.uk/

","publishTimestamp":1693493421,"duration":1743,"mediaUrl":"https://mcdn.podbean.com/mf/web/upqq2g/Podcast_no1_revX4_30_min_-_02_08_2023_12338er5k.mp3","mediaType":"audio/mpeg","shareLink":"https://admin5.podbean.com/embed.html?id=pb-2aa26-146ea60","likedCount":0,"deepLink":"https://www.podbean.com/ew/pb-2aa26-146ea60","transcriptUrl":null,"permalink":"/e/the-multichannel-success-podcast-episode-1-customer-retention/","downloadLink":"https://www.podbean.com/site/EpisodeDownload/PB146EA602AA26","fallbackResource":null,"fallbackResourceMimetype":null,"downloadCount":70,"status":"publish","hasMoreContent":false,"chaptersUrl":null},"episodeShareLink":null,"deepLink":"https://www.podbean.com/ew/pb-2aa26-146ea60","playlist":{"episodes":[],"current":0,"start":0,"stop":0,"playing":true,"playerLoading":true,"playbackRate":1,"playbackRateIndex":1},"toasts":[],"confirm":null,"customizeEditorFormZIndex":999,"lastRequestTime":null,"validateChangesOnBeforeunload":true,"windowWidth":1000},"episode":{"id":"pb21424736","idTag":"2aa26","title":"Season 1 Episode 1 - Customer Retention","logo":"https://deow9bq0xqvbj.cloudfront.net/ep-logo/pbblog16740221/The_Multichannel_Success_Podcast_-_LRG_SQ_Static_Image_824yhy_300x300.png","shareLogo":"https://d2bwo9zemjwxh5.cloudfront.net/ep-logo/pbblog16740221/The_Multichannel_Success_Podcast_-_LRG_SQ_Static_Image_824yhy_1200x628.jpg?s=62d03d87e40a3489c611f2484e8633a5&e=png","largeLogo":"https://deow9bq0xqvbj.cloudfront.net/ep-logo/pbblog16740221/The_Multichannel_Success_Podcast_-_LRG_SQ_Static_Image_824yhy.png","previewContent":null,"content":"

In this episode of Multichannel Success, we discuss Customer Retention - we share our experience combining strategic approaches to digital with practical day-to-day execution.

We are David Worby and Mark Pinkerton from Prospero and David Kohn of The Multichannel Expert.

https://www.prosperocommerce.com/who

https://themultichannelexpert.co.uk/

Season 1 Episode 1 - Customer Retention

Comments (0)